Sum of Assessment Dec 20

EL314 Final Self-Assessment

Test your knowledge on Business Presentation Skills

Topic: Hedging & Taking Questions

1. Which sentence is the most polite/hedged?

2. Using the L.A.C. method for Q&A, what does 'A' stand for?

Topic: Sequencing & Time Management

1. Which word is best for moving to the next topic?

2. If you are running out of time, what should you say?

Topic: Engaging the Audience

1. What is a "Hook"?

2. Which is an example of a Rhetorical Question?

Topic: Emphasizing & Paraphrasing

1. Which phrase signals that you are simplifying a complex idea?

2. How do you emphasize a key point?

Topic: Self-Correction

1. You said the wrong number. What is the best fix?

2. You lost your place in your notes. What do you say?

Time Expressions in Business Presentations

Time Expressions

Managing Time in Business Presentations

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Click 'Next' to start)

Objectives

• Ask about time limits politely ("How much time do I have?").
• Manage your speaking pace ("Briefly," "Quickly").
• Handle running late ("I see we are running out of time").
• Prioritize content when under pressure.

Before You Start

Never assume you have unlimited time. Always check.

❌ Too Casual:
"How long?" / "Time finish when?"

✅ Professional:
• "How much time do I have for this presentation?"
• "Are we strictly limited to 10 minutes?"
• "I will keep my remarks brief."

Controlling the Pace

Use these phrases to show you are in control of the time.

To be quick:
"I will briefly summarize the findings..."
"Just a quick overview of the data..."

To skip details:
"I won't go into detail here..."
"In the interest of time, I will skip to the results."

Emergency: Running Out of Time

The moderator points at their watch. What do you say?

Do NOT say: "Wait, I am not finished!" (This is rude).

Say this instead:

• "I see we are running short on time, so I will wrap up."
• "I’m conscious of the time, so let’s move to the conclusion."
• "I’m afraid we have run out of time."

Practice: Asking the Boss

You enter a meeting room. You need to know your time limit.

Practice: The Wrap Up

You have 5 slides left, but only 1 minute remaining.

Final Quiz

Q: What does "To be brief" mean?

Summary

• Respecting time = Respecting the audience.
• Always ask: "How much time do I have?"
• If you are late, cut the details, not the conclusion.
• Assignment: Practice summarizing your 10-minute presentation in just 2 minutes (The Elevator Pitch).

Be Punctual!

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Self-Correction in Business Presentations

Self-Correction

What to Do When You Make a Mistake

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Click 'Next' to begin)

Objectives

• Normalize mistakes (Everyone makes them!).
• Learn professional phrases to correct yourself.
• Avoid over-apologizing ("Sorry sorry sorry").
• Practice recovering smoothly from a slip-up.

Don't Panic!

Even Steve Jobs made mistakes on stage.

The Wrong Reaction:
"Oh no! Sorry! I am so stupid. Sorry, sorry. Wait..." (Panic = Audience feels uncomfortable)

The Professional Reaction:
"Correction... what I meant to say was..." (Calm = Audience trusts you)

Self-Correction Phrases

1. Small Slips (Wrong Word/Number):
• "Correction, that should be 50%, not 15%."
• "Or rather..."
• "Let me rephrase that."

2. Getting Lost (Forgot what to say):
• "Excuse me, let me check my notes for a moment."
• "Let me backtrack for a second."

3. Wrong Slide shown:
• "Apologies, let me just find the correct slide."

Practice: Wrong Number

You said: "Our profit was 1 million."
But the slide says 10 million.

How do you fix it?

Practice: Wrong Word

You said: "This product is very expensive."
You meant: "This product is very exclusive."

Final Quiz

Q: Why should you avoid saying "Sorry" too many times?

Summary

• Mistakes are human. Recovery is professional.
• Use phrases like "Correction," "Rather," or "What I meant was..."
• Stop. Breathe. Correct. Move on.
• Assignment: If you make a mistake in your group presentation, use one of these phrases to fix it calmly.

Keep Practicing!

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Emphasizing & Paraphrasing

Emphasizing & Paraphrasing

Making Your Message Clear and Strong

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Click 'Next' to start)

Objectives

• Understand the difference between Emphasizing and Paraphrasing.
• Learn power words to highlight key points.
• Practice "In other words" to explain complex ideas.
• Test your ability to clarify a business message.

1. Emphasizing

Why do we do it? To wake the audience up and tell them: "This is important!"

Useful Phrases:

• "What is crucial here is..."
• "I would like to stress that..."
• "The main point is..."
• "Let me repeat that..."

2. Paraphrasing (Restatement)

Why do we do it? Because sometimes our explanation is too technical or difficult.

❌ Too Hard:
"The fiscal revenue stream has been suboptimal due to macroeconomic volatility."

✅ Paraphrased:
"In other words, we made less money because the economy is bad."

Key Phrases: "In other words...", "To put it simply...", "Basically..."

Practice: Emphasize It!

Sentence: "Safety is important."

Make this sentence stronger for a presentation.

Practice: Paraphrase It!

Technical Jargon:
"We need to facilitate a synergistic optimization of our workflow." (Confusing!)

How do you say this simply?

Final Quiz

Q: When should you use the phrase "In other words..."?

Summary

• Use Emphasis ("Crucially," "Especially") to highlight your best points.
• Use Paraphrasing ("In other words," "To put it simply") to make sure everyone understands.
• Assignment: In your presentation, find one technical term and paraphrase it for the audience.

Great job!

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Taking Questions and Comments

Taking Questions & Comments

Surviving the Q&A Session

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Click 'Next' to begin)

Objectives

• Identify polite ways to invite questions.
• Learn the L.A.C. Method (Listen, Acknowledge, Check).
• Practice handling difficult questions (or when you don't know the answer).
• Test your diplomacy skills.

The Golden Rule

The presentation is not over until the Q&A is finished.

Why do students fear Q&A?
Because it is unpredictable. You cannot memorize a script.

The Solution:
Don't panic. Treat it as a conversation, not an interrogation.

The L.A.C. Technique

1. LISTEN
Wait for the person to finish speaking. Do not interrupt.

2. ACKNOWLEDGE
Thank them or validate the question.
"That is a very interesting question..."

3. CHECK
After answering, make sure they are happy.
"Does that answer your question?"

Key Phrases Toolkit

Inviting Questions:
"If you have any questions, I'd be happy to answer them now."

Clarifying:
"Sorry, could you please repeat that?"
"If I understand correctly, you are asking about..."

Buying Time (Thinking):
"That’s a good point. Let me think about that for a second..."

Scenario 1: "I Don't Know"

A student asks a specific question about data you don't have. What do you say?

Scenario 2: The Aggressive Question

Someone says: "Your plan will never work. It's too expensive!"

Final Quiz

Q: What should you do if nobody asks a question?

Summary

• Q&A is an opportunity to build trust.
• Always remain polite, even if the question is rude.
• It is okay not to know everything—just promise to follow up.
• Assignment: Prepare 2 backup questions for your own presentation in case the audience is silent.

Good Luck!

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Engaging the Audience

Engaging the Audience

How to Keep Them Awake and Listening

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Click 'Next' to begin)

Objectives

• Understand why audience attention span is short.
• Learn the "Hook" technique to start strong.
• Apply interaction methods (questions, polls).
• Test your ability to turn boring content into exciting content.

The Problem: "The Zombie Audience"

If you just read your slides, your audience will check their phones within 2 minutes.

❌ Boring Start:
"Good morning. My name is Somchai. Today I will talk about coffee sales in Q3. Next slide please."

✅ Engaging Start (The Hook):
"Did you know that 70% of office workers cannot start their day without this one drink? Today, we reveal why our coffee sales are exploding."

3 Ways to Engage (The Toolkit)

1. The Hook (Start Strong): Use a surprising statistic, a quote, or a short story.

2. Rhetorical Questions: Ask questions you don't expect an answer to, just to make them think.
"Have you ever wondered why...?"

3. Physical Interaction: Get them to move.
"Raise your hand if you use social media."

Practice: Choose the Best Hook

Topic: Reducing Plastic Waste in the Office

Which opening is more engaging?

Practice: Creating Interaction

You are presenting about "Work-Life Balance."

How do you involve the audience right now?

Final Quiz

Q: What should you do if you see the audience looking bored?

Summary

• Engagement is Energy. If you are bored, they are bored.
• Start with a Hook (Story, Stat, Question).
• Assignment: In your next presentation, you must ask the audience at least one question.

Thank you!

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Using Sequential Expressions

Using Sequential Expressions

Organizing Your Business Presentation

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Course: EL314 การนำเสนอทางธุรกิจ (Block 4)

Instructor: Asst. Prof. Dr. Janpha Thadphoothon

(Press 'Next' to start)

Objectives

• Define "Sequential Expressions" (also called Signposting).
• Identify words used for beginning, moving on, and ending.
• Practice ordering a business process clearly.
• Test your knowledge of linking words.

Why Use Sequential Expressions?

Imagine driving without a GPS map. You would get lost.

Without Sequencing:
"We did research. We made a product. We sold it. We made money." (Boring & Unclear)

With Sequencing:
"First, we conducted research. Then, we developed the product. Finally, we achieved record sales." (Professional)

The Sequencing Toolkit

1. Starting
• First of all...
• To begin with...
• Initially...

2. Moving On
• Next...
• Then...
• After that...
• Subsequently...

3. Finishing
• Finally...
• Lastly...
• To conclude...
• In summary...

Tip: Don't just say "And then... and then... and then..."

Practice: Order the Steps

Topic: Launching a New Coffee Shop

Put these steps in order using: First, Next, Finally.

A. Open the doors to customers.
B. Find a location.
C. Hire staff.

Practice: Formal vs. Informal

Which word sounds more professional for a business presentation?

1. "________, I would like to welcome you all."

2. "We gathered data. ________, we analyzed it."

Final Test

Choose the best transition word.

Q: "We have discussed the problem. Now, let's ________ the solutions."

Summary

• Use Signposting to help your audience follow your ideas.
• Vary your language (don't repeat "Next" 10 times).
• Assignment: In your presentation, clearly mark the Beginning, Middle, and End.

See you in class!

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